FAQs – JMB Ayurveda
Welcome to our Frequently Asked Questions (FAQs) section! Here, we answer common queries about our products, shipping, returns, and more. If you need further assistance, feel free to contact us.
About JMB Ayurveda Products
Q: Are JMB Ayurveda products 100% natural?
A: Yes, all our products are made from 100% pure and natural ingredients, free from chemicals, preservatives, and artificial additives.
Q: How are your Ayurvedic powders and whole herbs processed?
A: We use traditional Ayurvedic processing methods to retain the natural potency of herbs. All products are ethically sourced, sun-dried, and finely ground to ensure maximum benefits.
Q: Are your products lab-tested?
A: Yes, our products undergo strict quality checks and lab testing to ensure purity and safety.
Q: How do I use Ayurvedic powders and whole herbs?
A: Each product has detailed usage instructions mentioned on the label and product page. You can also consult an Ayurvedic expert for personalized guidance.
Shipping & Delivery
Q: How long does it take to receive my order?
A: Standard delivery takes 5-7 business days, and express delivery takes 2-4 business days, depending on your location.
Q: Do you offer free shipping?
A: Yes! We offer free shipping on orders above ₹499. For orders below ₹499, standard shipping charges apply.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking link via email/SMS to check the real-time status of your delivery.
Payments & Discounts
Q: What payment methods do you accept?
A: We accept UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD).
Q: Is COD (Cash on Delivery) available?
A: Yes, we offer COD on all orders with a small additional fee.
Q: Do you offer any discounts for first-time buyers?
A: Yes! Get 15% OFF on your first order by using the coupon code WELCOME15 at checkout.
Returns & Refunds
Q: What is your return policy?
A: We offer a 7-day easy return policy. If you receive a damaged or incorrect product, you can request a return or replacement within 7 days of delivery.
Q: How long does it take to process refunds?
A: Once we receive the returned item, the refund will be processed within 5-7 business days.
Q: What if my order is delayed or missing?
A: If your order is delayed or lost in transit, contact our customer support team, and we’ll resolve the issue as soon as possible.
Ayurvedic Consultation
Q: Do you offer online Ayurvedic consultations?
A: Yes! We provide expert Ayurvedic consultations to help you choose the right products for your health needs.
Q: How can I book a consultation?
A: You can book a consultation through our “Book a Consultation” page on our website.
Need More Help?
If you have any other questions, feel free to reach out to us:
Email: support@jmbayurveda.com